Below are some of the frequently asked questions we receive from our customers. If you do not find the answer to your question, please feel free to contact our Customer Care Department for assistance.
Please note that all requests received are evaluated in the following month. Due to the number of requests we receive, only successful applicants are contacted.
For Italpasta boxed packages, the expiry date is located on one of the top or side panels and follows the format listed above.
For Italpasta tomatoes and sauces, the expiry date is located on the cap. It contains both letters and numbers and is listed according to the Julian calendar. For example, 93TC 9134A would mean the 134th day of the year (365 days being in 1 year) and 9 represents the year. The expiry date is May 13, 2009.
Italpasta produces a wide range of pasta recipes and makes every effort to ensure our packaging is labeled accordingly with allergen statements where required.
All Italpasta dry pasta contains wheat (and therefore gluten). Note that Italpasta gluten free pasta is manufactured in a separate facility that is certified gluten free.
Our Italpasta macaroni & cheese is produced on a separate line and the cheese pouch (which contains dairy) is delivered pre-packaged ensuring no possibility of cross-contamination.
Italpasta declares “May Contain Egg” on its labels only as a precaution since we produce egg pasta in our facility. We do have a strict allergen control program in place but due to the nature of our processes, we have decided that as a precaution, we will include this statement on our retail labels where appropriate.
Should you have a question regarding allergens in a specific Italpasta product, please contact our Consumer Care department at 1-800-361-8983.